A big thank you to Brian, Chris and service people for great service and a great product and for fitting me in so quickly so I didn’t suffer in the heat. All done in less than a week! Well done to all!
Just had reverse cycle ducted installed and I am extremely happy (and warm!). Brian and his team provided outstanding service at a great price. Thank you!
Great service, great product, and great price. Thanks to Stuart and all the boys that installed our air con. Would recommend them to everyone. 5 Stars.
A huge thank you to Factory Direct Home Air Conditioning for providing us with a great product and professional, friendly tradesmen to install it. They went above and beyond. Overall, an impressive service from start to finish. Will recommend them to all our friends.
We are writing to congratulate you and your installation team on their fantastic customer service. Having one old air-conditioner removed and a replacement air-conditioning system installed can be a massive ‘upheaval’.
However, your installation team showed the utmost respect to us and our property and there was minimal mess mainly due to the conscientiousness of your guys’ work ethic. We particularly appreciated the plastic box under where the ceiling holes were being cut in! Even at the end, in the rain, they cleaned and removed all the rubbish, packaging, boxes etc.
The autumn weather has only enabled us to try the air-conditioner just a little while but it is works beautifully and you can be assured we will recommend you to friends and family for their air-conditioning needs.
Sally & Neville Clarke